Independant mobile app platform Mobgets are very very angry with Verified by Visa; they’ve been complaining for 12 months and now they’re threatening a “case against both the banks and Verified by Visa for loss of income.” So what’s making them so hot under the collar? Well it’s all down to a submit button, and they’re so angry about it that they’ve also issued a very strongly worded release explaining their problems.
According to Mobgets,
“We make sure our sites meet the Payment Card Industy standards (PCI), we spend the time intergrating our sites with Verified by Visa where that extra security is added so that the customer knows that the site is secure and safe – so why cannot Verified by Visa and the banks then at least make the button that the customer has to click on to finish the purchase work on most mobiles?”
This comes as absolutely no surprise to us having seen how Verified by Visa handled complaints from the e-commerce sector when the system first went live. We fully support Mobgets. Have you had problems with Verified by Visa? Let us know we’d be interested to hear about any problems.